HUBUNGAN PENGETAHUAN DENGAN KEMAMPUAN KOMUNIKASI TERAPEUTIK PERAWAT GIGI PADA PELAYANAN ASUHAN KEPERAWATAN GIGI DI PUSKESMAS KOTA JAMBI

  • aida silfia Poltekkes Kemenkes Jambi
  • david rudi Poltekkes Kemenkes Jambi
Keywords: Knowledge, therapeutic communication skills

Abstract

Background: Communication is an important aspect that must be possessed by dental nurses in performing dental care
services in dental patients. The communication applied by the nurse to the patient is a therapeutic communication that has
the purpose to achieve the patient's recovery. Good and correct communication skills and effective therapeutic impacts are
important capabilities that all health care workers, especially dental nurses, must have. This ability needs to be developed
so that it becomes a habit for nurses in carrying out their daily activities. Efforts to familiarize this therapeutic
communication pattern can be done by deepening the understanding of therapeutic communication objectives, therapeutic
communication, therapeutic communication techniques and bold applying phases (stages) of such communication in
providing dental care services. The purpose of this research is to know the correlation of therapeutic knowledge and
communication ability of dental nurse on dental care services at Puskesmas Area of Jambi City.
Methods: This was a quantitative research with cross sectional study approach. Primary data were collected from from
questionnaires filled by respondents and observation sheet.
Results: Statistical test showed thattherapeutic communication knowledge of dental nurse on dental care service at Jambi
Puskesmas in high criteria as much as 65% while therapeutic communication knowledge were low 35%. The therapeutic
communication ability of dental nurse to dental care services at Jambi Health Clinic good criteria 55% while less as much
as 45%. The result of statistical test were p value = 0,042, it means there is significant correlation of knowledge of
therapeutic communications with therapeutic communication ability of dental nurse on dental and mouth nursing care
service at Puskesmas Jambi.
Conclusion: Significant correlation were found between knowledge of therapeutic communications with therapeutic
communication ability of dental nurse on dental and mouth nursing care service at Puskesmas Jambi

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JBKM.2.1.MEI.2018.33-39
Published
2018-05-30